It is with a sad heart that I say goodbye to one of the nicest people, and most helpful Motel 6 employees I have ever met. Katrina, the head housekeeper here at the Motel 6 on Peters Rd in Fort Pierce FL, is leaving to move out of state (coincidentally to Roanoke VA, my hometown). She will be missed here in Fort Pierce; this motel is going to have a tough time filling her shoes. Katrina has been around since I started staying here periodically when work carried me to Fort Pierce last year. She always has a smile and a kind word for everyone. I wish her luck on her journey; and, hope to see her again when I get to head back home for a visit.
When I booked the hotel I requested 2 double beds on a first floor as I was traveling with my daughter in law and grand child. When we got there the clerk told us I reserved a 1 bed room and that she had nothing else available. I showed her my reservation that I printed off which stated 2 beds first floor. I had even called the hotel directly earlier that day to confirm everything since we would be arriving after 11:00 pm and was told everything was fine. I was very upset as I reserved the room over a week earlier and have this happen at 11:30 with a tired 5 year old child. She then found a double bed room on the second floor that she gave us after telling us she had nothing else. I don't appreciate being lied to when all we want to do is go to bed. This was all very disappointing and unnecessary.
I want to emphasize that I like this hotel and I am a repeat customer. The renovations to the rooms are excellent, giving you a clean, comfortable room with everything you need, and nothing to you don't. I will return to this hotel when I am in the area. However, this trip, my sleep was interrupted by housekeeping at 9:53 am, then again at 10:07, and then again at 10:23....when I was not supposed to check out until 12 noon! Very annoying. Also, the new door looks, which probably prevent you from locking yourself out, are difficult to close unless you try turning the interior door handle three times. Frustrating!
The manager onsite is great and very fair. The rooms are updated and nice for the price. I would stay here again. We had a problem and the Manager was very quick to fix it and offer us a more then fair resolution. Thank you Motel 6 management.
Upon trying to use our key to the room we realized they didn't work. I went to the office ans she rudely told me they didn't work because they got too close to my watch! Never mind my husband's card was never near my watch...she said fine I will redo your cards, keep them away from your it watch. She never did the cards in the first place,but blamed it on me. Wrong move. We both have run hotels for 40 years and we never had problems with cards and watches!
Motel 6 Ft Pierce is a US Lodging based in Fort Pierce, Florida. Motel 6 Ft Pierce is located at 2500 Peters Rd, Fort Pierce, FL 34945, USA.
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